Send Us a Message
Email us with any questions or help you may need!
Or you can call me on the good old banana phone at 317-867-3723.
I'm always happy to answer your questions about our newborn photography wraps and products.
Wondering why you haven't received your order yet? Please check out this page to learn more about our made-to-order newborn photography props shipping and turnaround times.
All newborn wraps and other photography props are made right here in the US by stay-at-home moms in Central Indiana.
All our props are are made-to-order. You can expect your props to ship in 2-4 weeks. However, if we are out of the fabric – which we try not to be but does sometimes happen – it could be longer.
Also, please note that “shipping” means “we will ship it by this date” not “you will receive it by this date.”
Thank you for your patience! We hope you find our products worth the wait!
You can, but unfortunately I won’t be able to tell you. I don’t know when your order is going to ship, or what stage of production it is in.
Here's what happens. I print the orders, my sewists take the orders to their homes, they return them to me when they’re done making your products, and my dear husband ships them.
You’ll get a confirmation that your order is placed and a confirmation when your order ships. In between the order date and the shipping date I can’t give you updates about the status of your order other than it’s “in production and will be shipped within 4 weeks of your order date (usually faster, occasionally not).”
Thank you for your order - and for your patience! We appreciate you.
Yes. The “in-stock” designation simply means that the fabric needed to make your newborn photography wrap is in stock with my supplier and available for me to purchase. It does not mean your item is in stock in my home and RTS.
All of our newborn photography props and wraps are shipped from Indiana, United States, via 1st Class USPS. According to the USPS website, shipping time to locations in the United States is 1-4 days.
You will receive an email when your order has shipped.
If your order is 4 weeks old and you have not received a shipping confirmation yet, please email me at firstname.lastname@example.org.
If it has not been four weeks, please hang tight. I promise we are working as fast as we can to get it done.
I’m sorry but our system does not allow us to do this.
Because we have several different sewists, one might get one of your orders while another gets the second order so for us to try to find the two orders and package them together is a bit like finding a needle in the haystack.
Thank you for your understanding!
We ship to most foreign countries except Germany and India. Shipping anywhere in the world is a flat $12. I cannot tell you how long it will take to get there. Please check with your country’s postal service for information on shipping times.
HomeSewn is not responsible for any duty or charges incurred at the destination country. Please check your country’s import laws, taxes, and fees before ordering.
I don’t. Here’s why.
If I could get your order shipped faster, then I should just do it.
But I don’t think it’s fair to let people skip to the front of the line because they’re willing to pay more. Can you imagine if the Target cashier let the person behind you go in front of you because they were spending more money? Neither can I.
Hope that makes sense and we can still be friends.
I strongly suggest that you have your newborn photography props delivered to a location that has a person there to receive it. Packages left on porches are quite frequently stolen and once the postal service notifies us that your props have been delivered, we consider them delivered and your responsibility.
Our shop does not accept returns. The only exception is in the case of a defective item. Upon return of the defective item, we will refund your cost to ship the defective product back to us via First Class USPS and ship another of the exact same item in the exact same size and color as the original item.
Wrap sets and a la carte pieces ordered together will match exactly. For instance, if you order a 5-piece wrap set and at the same time add on a barrel, all pieces of fabric will match. However, if you order a 5-piece wrap set then order an a la carte barrel a month or two later, the fabric may come from a different dye batch and might not match your original set exactly. Please be aware before you order that this can happen and that there are no returns as this is not considered a defective item.
Lace trim on our loops can vary. Sometimes our supplier runs out of a particular lace and we must substitute it with another style of lace that is similar but not identical to the lace shown in the website image.
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